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Outsourced Discord Community Management: New SupportNinja Partnership
The State of Outsourcing Infographic 2024: Perspectives and Priorities of Industry Leaders
Content Moderation with SupportNinja: What Working with Us Looks Like
7 Considerations for Outsourcing Your Content Moderation
How Does AI Support Content Moderation?
5 Outsourcing Trend Predictions for 2024
Top 6 Trends in Outsourcing: AI and Market Volatility Are On the Rise
The State of Outsourcing: Statistics You Need to Know in 2024
Increasing CSAT by 23% in 30 Days with CX and CRM Solutions for Ebike Ecommerce
Scaling Holiday CX: How SupportNinja Helped Origin USA Deliver Seamless Customer Support
How a Rapidly Growing AI Company Handled a Surge of Over 1k Requests in 4 Days
SaaS case study - maintaining a competitive edge with quality assurance
eCommerce case study - streamlining CX with CRM solution
SaaS case study - building the right team and processes
eCommerce case study - managing growth via social media
eCommerce case study - keeping lawn care products subscribers happy
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SaaS case study - increasing CSAT from 79% to 93.8% in just 4 months
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Logistics case study - we increased outbound and inbound calls by 95%
eCommerce Case Study — 59.3% Better Ticket Handling (Lower FRT & AHT)
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These days, there’s an acronym for everything
Explore our outsourcing glossary to find a definition for those pesky industry terms.
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