Solutions
Customer Support
Technical Support
Back-Office Support
Content Moderation
Lead Mining
Business
Company
Culture
Our Clients
Careers
Knowledge
How it Works
Blog
FAQ
Glossary
Pricing
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Contact Us
Home
Solutions
Customer Experience
Technical Support
Back-Office Support
Content Moderation
Lead Generation
Business
Company
Culture
Clients
Careers
Knowledge
How It Works
Blog
FAQ
Glossary
Pricing
Get Started
Outsourcing Glossary
A
B
C
D
E
F
G
H
I
K
L
M
N
O
P
Q
R
S
T
A
Asynchronous Messaging
Artificial Intelligence (AI)
Agent
B
Business Process Outsourcing
Back Office Support
C
Customer Support
Customer Service
Customer Satisfaction Rating
Customer Relationship Management
Customer Life-Cycle Management
Customer Experience (CX)
Customer Effort Score (CES)
Customer Care
Culture
COPC Certification
Content Moderation
Community Forum
Chat Support
D
Domestic Outsourcing
Data Warehouse
E
Entrepreneur
Employee Satisfaction (ESAT)
Email Support
F
Full-Time Employee (FTE)
First Contact Resolution
G
Gamification
H
Hypergrowth
I
Interactive Voice Response (IVR)
In-App Support
K
Knowledge Base
L
Learning Management System (LMS)
M
Multi-Channel Support
N
Net Promoter Score (NPS)
Nearshore Outsourcing
Ninja
O
Outsourcing
Operations Managers
Onshore Outsourcing
Omnichannel Support
Offshore Outsourcing
P
PCI Compliance
Q
Queue Management
Quarterly Business Review (QBR)
R
Resolution Time
S
Support Ticket
Support Channel
Startup
Social Media Support
SMS Support
Service Level Agreement (SLA)
Self Service Portal
T
Transformational Growth
Time to First Response
Ticketing Systems
Team Leaders
Experience What SupportNinja Can Do For Your Business
See what our Ninjas can do.
Tell Us Your Needs
X
