Talent-as-a-Service
SupportNinja sources a pool of vetted talent, then equips you to interview, hire, and manage your outsourced team from day one.
SupportNinja Pricing
Fuel Your CX with the Future of Outsourcing
From startup to enterprise, we'll craft the outsourced team to help you scale smarter.
MaaS
Most Popular
Management-as-a-Service
SupportNinja builds, trains,and manages youroutsourced team — handlingthe details so you can focuson growth and innovation
Custom
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Tailored Solutions
Need something beyond our standard solutions? We're glad to craft the perfect team to match your CX goals —built for your unique needs.
Most Popular
TaaS
MaaS
CX Transformation
Talent-as-a-Service
Management-as-a-Service
CX-Transformation-as-a-Service
Best Suited For
Early stage companies looking for team augmentation and access to the global talent market
Fast-growing, customer-obsessed companies looking for ways to improve their CX while reducing costs
Enterprise-level, customer-obsessed companies
Tech-Enablement / AI Tools
Not Included
Access to a full suite of AI tools that enhance agent productivity, streamline workflows, and deliver exceptional, compliant customer experiences at scale
Everything included in MaaS +
We deliver bespoke digital transformation — optimizing workflows and aligning with your CX goals, including:
Innovative Advisory & Planning:
We analyze your processes, pinpoint inefficiencies, and uncover improvement opportunities
Collaborative CX Discovery: We map out your CX workflow, surface friction points, and uncover opportunities for efficiency and innovation
Automation & AI: We identify & help implement AI tools to eliminate repetitive tasks, reduce errors, and boost efficiency
Continuous Improvement:
From launch to optimization, we guide ongoing improvements to keep your CX evolving
We deliver bespoke digital transformation — optimizing workflows and aligning with your CX goals, including:
Innovative Advisory & Planning:
We analyze your processes, pinpoint inefficiencies, and uncover improvement opportunities
Collaborative CX Discovery: We map out your CX workflow, surface friction points, and uncover opportunities for efficiency and innovation
Automation & AI: We identify & help implement AI tools to eliminate repetitive tasks, reduce errors, and boost efficiency
Continuous Improvement:
From launch to optimization, we guide ongoing improvements to keep your CX evolving
Team Sourcing
SupportNinja assembles a private portal with hand-picked candidates for you to choose from
SupportNinja assembles your team based on your exact requirements
Team Selection
You browse, shortlist, interview, and select your dream team
SupportNinja handles the entire sourcing and selection process for you
Training & Onboarding
You handle training and onboarding processes for your new team
SupportNinja creates a customized training and onboarding program to meet your company goals
Team Management
You lead the everyday management of your new team, including task assignment and day-to-day operations
SupportNinja leads the end-to-end team management, including quality assurance, scheduling, and reporting, allowing you to focus on core business activities
Your Role
Pricing
