eCommerce customer service outsourcing benefits
Our Ninjas are incredible people, doing incredible work — 24/7. Your bespoke team will help your customers with website navigation, order fulfillment questions, refunds, and any other type of inquiry they might have.
Peak hours? Peak performance
Outsource eCommerce customer service and cultivate happy customers with 24/7 service, 10+ languages, omnichannel support, and enhanced CX.
Sprint or marathon, we’ve got you. Scale up, scale back, or reallocate resources seamlessly. We’re the right-size outsourcing partner at every step of the way — and when things change, we’ll pivot with you.
Outsourced customer service for eCommerce FAQ
What is eCommerce customer service outsourcing?
Which verticals are you outsourcing eCommerce customer service for?
How much does it cost to outsource eCommerce support?
Can I pick support agents myself?
Ecommerce case study - streamlining CX with CRM solution
What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.