We Scale Companies

While fostering the growth and career development of our people

SupportNinja was created as an omnichannel solution for customer experience and back-office support. We started working with fast-growth technology companies in Silicon Valley and then expanded our client list to include nationalities around the world. Our service is vital to the core operations and functionality of consumer-focused apps, as well as software, e-commerce, and platform-based technology companies. SupportNinja now works behind the scenes, powering over 100 different brands.

Awards

Our Story

SupportNinja’s vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Created in 2014, SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service, and community management.

SupportNinja is headquartered in Austin and Clark, Philippines with clients around the globe. Every day SupportNinja raises the bar for business process outsourcing by offering industry-leading career development to Ninjas. It’s a better way to outsource.

Learn how we do it with a free consultation.

Ninja Leadership Team

Gino Ray Quilala

Operations Manager

Gallardo Gueco

Team Manager

Rachel Zablan

Team Manager

Kelvin Dale Manusig

Finance Manager

Michael Llendel Clemente

QA Specialist

Mark Ryan Liwanag

Team Manager

Darnel Dominguez

Quality Manager

Yuki Takigami

Finance Specialist

Arabella Paula Jose

Learning and Development Lead

Arnel Pablo

Recruitment Supervisor

Dennis Baria

Product Trainer

Sesnando Salas

Senior Operations Manager

Jhimbhoy Quiambao

HR Business Partner

Maria Joana Soriano

Operations Manager

Angelica Hannah Campos

HR Specialist

Amy Sheehan

Ninja Success Manager

Juanito Campang

Team Manager

O'Neal Caesar David

Team Manager

Danielle Sholly

Sales Development Specialist

Charlene Buenacifra

HR Specialist

Brandon Denton

Account Executive

Ray Preston

Account Executive, Sales Lead

Mary Julie Herreria

Trainer

Ronald Glenn Concepcion

Senior Operations Manager

Edwin Gulla

Operations Manager

Marion Balandra

Head of Strategic Partnership

Edmailalyn Zabala

Payroll Administrator

Nicolas Sotto

Reports Analyst

Bernnie Araneta

Recruitment Officer

Myrla Fe Rotaquio

Nurse, Health and Safety Officer

Reymark Montoya

IT Support Specialist

Melanie Miranda

HR Business Partner

Rodgie Cruz

Marketing Production Artist

Joden Carl Labong

OD Specialist

Aries Cayanan

IT Support Specialist

Leslie Paetschow

Ninja Success Manager, Team Lead

Craig Crisler

COO

Cathy Pagcu

Bookkeeper

Iris Eusebio

HR Director

Lei Dizon

Procurement Officer

Ana DeAlvare

Ninja Success Manager

Randy Bocarile

Employee Engagement Coordinator

Cody McLain

Founder

Jennie Lyn Manansala

Team Manager

Marilou Tayag

Employee Engagement Head

Angemor Teodoro Abana

Training Specialist

Shirley Lunar

Training Supervisor

Aaron Carlo Mercado

Office Services Officer

Karen Birco

Team Manager

Hershey Nolasco

Nurse

Shierra Maorice Tanglao

Receptionist

Aldrin Solomon

Team Manager

Alfie Dela Cruz

Training Specialist

Rosvi David

Office Services Supervisor

Connor Tomkies

CEO

Rafael Pamintuan

IT Support Specialist

Capella Papio

Recruitment Officer

Ronnie Manalac

Team Manager

Lady Rose DeGuzman

Operations Manager

Amy Sheehan

Ninja Success Manager

Brandon Denton

Account Executive

Ana DeAlvare

Ninja Success Manager

Marion Balandra

Head of Strategic Partnership

Danielle Sholly

Sales Development Specialist

Cody McLain

Founder

Connor Tomkies

CEO

Leslie Paetschow

Ninja Success Manager, Team Lead

Craig Crisler

COO

Ray Preston

Account Executive, Sales Lead

Lady Rose DeGuzman

Operations Manager

Karen Birco

Team Manager

Lei Dizon

Procurement Officer

Bernnie Araneta

Recruitment Officer

Angemor Teodoro Abana

Training Specialist

Myrla Fe Rotaquio

Nurse, Health and Safety Officer

Edmailalyn Zabala

Payroll Administrator

Dennis Baria

Product Trainer

Melanie Miranda

HR Business Partner

Kelvin Dale Manusig

Finance Manager

Mark Ryan Liwanag

Team Manager

Cathy Pagcu

Bookkeeper

Arabella Paula Jose

Learning and Development Lead

Rafael Pamintuan

IT Support Specialist

Aldrin Solomon

Team Manager

Randy Bocarile

Employee Engagement Coordinator

Rachel Zablan

Team Manager

Alfie Dela Cruz

Training Specialist

Gallardo Gueco

Team Manager

Mary Julie Herreria

Trainer

Ronnie Manalac

Team Manager

Hershey Nolasco

Nurse

Capella Papio

Recruitment Officer

Angelica Hannah Campos

HR Specialist

Aries Cayanan

IT Support Specialist

Charlene Buenacifra

HR Specialist

Maria Joana Soriano

Operations Manager

Gino Ray Quilala

Operations Manager

Iris Eusebio

HR Director

O'Neal Caesar David

Team Manager

Edwin Gulla

Operations Manager

Marilou Tayag

Employee Engagement Head

Michael Llendel Clemente

QA Specialist

Shirley Lunar

Training Supervisor

Aaron Carlo Mercado

Office Services Officer

Sesnando Salas

Senior Operations Manager

Darnel Dominguez

Quality Manager

Joden Carl Labong

OD Specialist

Jhimbhoy Quiambao

HR Business Partner

Yuki Takigami

Finance Specialist

Ronald Glenn Concepcion

Senior Operations Manager

Jennie Lyn Manansala

Team Manager

Shierra Maorice Tanglao

Receptionist

Rosvi David

Office Services Supervisor

Rodgie Cruz

Marketing Production Artist

Nicolas Sotto

Reports Analyst

Reymark Montoya

IT Support Specialist

Arnel Pablo

Recruitment Supervisor

Juanito Campang

Team Manager

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