We Scale Companies

While fostering the growth and career development of our people

SupportNinja was created as an omnichannel solution for customer experience and back-office support. We started working with fast-growth technology companies in Silicon Valley and then expanded our client list to include nationalities around the world. Our service is vital to the core operations and functionality of consumer-focused apps, as well as software, e-commerce, and platform-based technology companies. SupportNinja now works behind the scenes, powering over 100 different brands.

Awards

Our Story

SupportNinja’s vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Created in 2014, SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service, and community management.

SupportNinja is headquartered in Austin and Clark, Philippines with clients around the globe. Every day SupportNinja raises the bar for business process outsourcing by offering industry-leading career development to Ninjas. It’s a better way to outsource.

Learn how we do it with a free consultation.

Ninja Leadership Team

Marion Balandra

Head of Strategic Partnership

Arabella Paula Jose

Learning and Development Lead

Dennis Baria

Product Trainer

Rafael Pamintuan

IT Support Specialist

Ronald Glenn Concepcion

Senior Operations Manager

Maria Joana Soriano

Operations Manager

Edwin Gulla

Operations Manager

Shirley Lunar

Training Supervisor

Melanie Miranda

HR Business Partner

Lady Rose DeGuzman

Operations Manager

Sesnando Salas

Senior Operations Manager

Angelica Hannah Campos

HR Specialist

Mark Ryan Liwanag

Team Manager

Yuki Takigami

Finance Specialist

Alfie Dela Cruz

Training Specialist

Edmailalyn Zabala

Payroll Administrator

Joden Carl Labong

OD Specialist

Juanito Campang

Team Manager

Nicolas Sotto

Reports Analyst

Amy Sheehan

Ninja Success Manager

Gallardo Gueco

Team Manager

Iris Eusebio

HR Director

Aries Cayanan

IT Support Specialist

Michael Llendel Clemente

QA Specialist

Brandon Denton

Account Executive

Rosvi David

Facilities Manager

Danielle Sholly

Sales Development Specialist

Rachel Zablan

Team Manager

Lei Dizon

Procurement Officer

Aaron Carlo Mercado

Office Services Officer

Myrla Fe Rotaquio

Nurse, Health and Safety Officer

Charlene Buenacifra

HR Specialist

Ana DeAlvare

Ninja Success Manager

Jhimbhoy Quiambao

HR Business Partner

Capella Papio

Recruitment Officer

Hershey Nolasco

Nurse

Craig Crisler

COO

Darnel Dominguez

Quality Manager

Angemor Teodoro Abana

Training Specialist

Arnel Pablo

Recruitment Supervisor

Karen Birco

Team Manager

Aldrin Solomon

Team Manager

Kelvin Dale Manusig

Finance Manager

Cody McLain

Founder

Reymark Montoya

IT Support Specialist

Marilou Tayag

Employee Engagement Head

Connor Tomkies

CEO

Rodgie Cruz

Marketing Production Artist

Jennie Lyn Manansala

Team Manager

Leslie Paetschow

Ninja Success Manager, Team Lead

Ray Preston

Account Executive, Sales Lead

Randy Bocarile

Employee Engagement Coordinator

O'Neal Caesar David

Team Manager

Ronnie Manalac

Team Manager

Shierra Maorice Tanglao

Receptionist

Cathy Pagcu

Bookkeeper

Mary Julie Herreria

Trainer

Bernnie Araneta

Recruitment Officer

Gino Ray Quilala

Operations Manager

Connor Tomkies

CEO

Danielle Sholly

Sales Development Specialist

Amy Sheehan

Ninja Success Manager

Ana DeAlvare

Ninja Success Manager

Leslie Paetschow

Ninja Success Manager, Team Lead

Brandon Denton

Account Executive

Marion Balandra

Head of Strategic Partnership

Craig Crisler

COO

Ray Preston

Account Executive, Sales Lead

Cody McLain

Founder

Cathy Pagcu

Bookkeeper

Alfie Dela Cruz

Training Specialist

Jhimbhoy Quiambao

HR Business Partner

Capella Papio

Recruitment Officer

Dennis Baria

Product Trainer

Edmailalyn Zabala

Payroll Administrator

Arabella Paula Jose

Learning and Development Lead

Aries Cayanan

IT Support Specialist

Myrla Fe Rotaquio

Nurse, Health and Safety Officer

Juanito Campang

Team Manager

Yuki Takigami

Finance Specialist

Aldrin Solomon

Team Manager

Jennie Lyn Manansala

Team Manager

Charlene Buenacifra

HR Specialist

Maria Joana Soriano

Operations Manager

Gino Ray Quilala

Operations Manager

Karen Birco

Team Manager

Arnel Pablo

Recruitment Supervisor

Rachel Zablan

Team Manager

Iris Eusebio

HR Director

Bernnie Araneta

Recruitment Officer

Rosvi David

Facilities Manager

Ronald Glenn Concepcion

Senior Operations Manager

Gallardo Gueco

Team Manager

Kelvin Dale Manusig

Finance Manager

Shierra Maorice Tanglao

Receptionist

Angelica Hannah Campos

HR Specialist

Reymark Montoya

IT Support Specialist

Shirley Lunar

Training Supervisor

Hershey Nolasco

Nurse

Melanie Miranda

HR Business Partner

Marilou Tayag

Employee Engagement Head

Rodgie Cruz

Marketing Production Artist

Mark Ryan Liwanag

Team Manager

Michael Llendel Clemente

QA Specialist

Aaron Carlo Mercado

Office Services Officer

Joden Carl Labong

OD Specialist

Angemor Teodoro Abana

Training Specialist

Rafael Pamintuan

IT Support Specialist

Lady Rose DeGuzman

Operations Manager

O'Neal Caesar David

Team Manager

Randy Bocarile

Employee Engagement Coordinator

Ronnie Manalac

Team Manager

Mary Julie Herreria

Trainer

Lei Dizon

Procurement Officer

Nicolas Sotto

Reports Analyst

Sesnando Salas

Senior Operations Manager

Edwin Gulla

Operations Manager

Darnel Dominguez

Quality Manager

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