We Scale Companies

While fostering the growth and career development of our people

SupportNinja was created as an omnichannel solution for customer experience and back-office support. We started working with fast-growth technology companies in Silicon Valley and then expanded our client list to include nationalities around the world. Our service is vital to the core operations and functionality of consumer-focused apps, as well as software, e-commerce, and platform-based technology companies. SupportNinja now works behind the scenes, powering over 100 different brands.

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Awards

Great Employers Award Icon
EY Entrepreneur Of The Year Icon
Austin Business Journal Award Icon
Business Journal Award Icon
Inc 500 Award Icon

Our Story

SupportNinja’s vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Created in 2014, SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service, and community management.

SupportNinja is headquartered in Dallas, TX with 2 offices in the Philippines in Clark and Manila. Every day SupportNinja raises the bar for business process outsourcing by offering industry-leading career development to Ninjas. It’s a better way to outsource.

Learn how we do it with a free consultation.

Ninja Leadership Team

Meet some of our amazing team.

Connor Tomkies

CEO

Craig Crisler

COO

Karthik Ranganathan

CTO

Jeffrey Manansala

Director of Administration

Nur Lamniero

Director of Operations - Onsite CRK

Jon Conui

Head of IT

Rio Barrameda

Director of Operations - Remote PH

Richelle Bugayong

Global Quality Director

Jonathan Long

Operation Manager

Ryam Ganjehi

Sr. Director of Service Delivery

Paul Gromglieng

Recruitment Manager

Sohaani Perera

Manager, Sales Development

Scott Garrison

Paid Media

Ian Kawetschanky

Head of Staff

Joseph Swenson

Account Executive

Jason Koch

Account Executive

Richelle Bugayong

Global Quality Director

Nur Lamniero

Director of Operations - Onsite CRK

Jeffrey Manansala

Director of Administration

Jon Conui

Head of IT

Rio Barrameda

Director of Operations - Remote PH

Ryam Ganjehi

Sr. Director of Service Delivery

Ian Kawetschanky

Head of Staff

Jason Koch

Account Executive

Jonathan Long

Operation Manager

Joseph Swenson

Account Executive

Karthik Ranganathan

CTO

Scott Garrison

Paid Media

Craig Crisler

COO

Paul Gromglieng

Recruitment Manager

Sohaani Perera

Manager, Sales Development

Connor Tomkies

CEO

Experience What SupportNinja Can Do For Your Business

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