We Scale Companies

While fostering the growth and career development of our people

SupportNinja was created as an omnichannel solution for customer experience and back-office support. We started working with fast-growth technology companies in Silicon Valley and then expanded our client list to include nationalities around the world. Our service is vital to the core operations and functionality of consumer-focused apps, as well as software, e-commerce, and platform-based technology companies. SupportNinja now works behind the scenes, powering over 100 different brands.

Awards

Our Story

SupportNinja’s vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Created in 2014, SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service, and community management.

SupportNinja is headquartered in Austin and Clark, Philippines with clients around the globe. Every day SupportNinja raises the bar for business process outsourcing by offering industry-leading career development to Ninjas. It’s a better way to outsource.

Learn how we do it with a free consultation.

Ninja Leadership Team

Meet some of our amazing support agents.

Ben Trowbridge

Account Director

Brandon Denton

Account Executive

Jason Koch

Account Executive

Joseph Swenson

Account Executive

Connor Tomkies

CEO

Craig Crisler

COO

Karthik Ranganathan

CTO

Anne Bibb

CXO

George Puig

Chief Commercial Officer

Stephanie Oplinger

Client Services Director

Jeffrey Manansala

Director of Administration

Nick Scheifler

Director of Analytics

Nur Lamniero

Director of Operations - Onsite CRK

Rio Barrameda

Director of Operations - Remote PH

Anthony Howard

Global Organizational Effectiveness Manager

Richelle Bugayong

Global Quality Director

Jon Conui

Head of IT

Ian Kawetschanky

Head of Staff

Sohaani Perera

Manager, Sales Development

Jonathan Long

Operation Manager

Scott Garrison

Paid Media

Paul Gromglieng

Recruitment Manager

Anthony Carl Astrera

Recruitment Senior Head - PH

Ryam Ganjehi

Sr. Director of Service Delivery

Ana DeAlvare

Sr. Implementations Ninja Success Manager

Charles Townsend

Talent Experience Director

Jon Conui

Head of IT

Rio Barrameda

Director of Operations - Remote PH

Anthony Carl Astrera

Recruitment Senior Head - PH

Richelle Bugayong

Global Quality Director

Jeffrey Manansala

Director of Administration

Ryam Ganjehi

Sr. Director of Service Delivery

Nur Lamniero

Director of Operations - Onsite CRK

Connor Tomkies

CEO

Stephanie Oplinger

Client Services Director

Charles Townsend

Talent Experience Director

Paul Gromglieng

Recruitment Manager

Nick Scheifler

Director of Analytics

Jonathan Long

Operation Manager

Scott Garrison

Paid Media

Ben Trowbridge

Account Director

George Puig

Chief Commercial Officer

Anne Bibb

CXO

Ana DeAlvare

Sr. Implementations Ninja Success Manager

Sohaani Perera

Manager, Sales Development

Joseph Swenson

Account Executive

Brandon Denton

Account Executive

Jason Koch

Account Executive

Ian Kawetschanky

Head of Staff

Craig Crisler

COO

Karthik Ranganathan

CTO

Anthony Howard

Global Organizational Effectiveness Manager

Experience What SupportNinja Can Do For Your Business

Unleash the power of our Ninjas.

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