We Scale Companies

While fostering the growth and career development of our people

SupportNinja was created as an omnichannel solution for customer experience and back-office support. We started working with fast-growth technology companies in Silicon Valley and then expanded our client list to include nationalities around the world. Our service is vital to the core operations and functionality of consumer-focused apps, as well as software, e-commerce, and platform-based technology companies. SupportNinja now works behind the scenes, powering over 100 different brands.

Awards

Our Story

SupportNinja’s vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Created in 2014, SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service, and community management.

SupportNinja is headquartered in Austin and Clark, Philippines with clients around the globe. Every day SupportNinja raises the bar for business process outsourcing by offering industry-leading career development to Ninjas. It’s a better way to outsource.

Learn how we do it with a free consultation.

Ninja Leadership Team

Meet some of our amazing support agents.

Edwin Gulla

Operations Manager

Brandon Denton

Account Executive

Rachel Zablan

Team Manager

Edmailalyn Zabala

Payroll Administrator

Yuki Takigami

Finance Specialist

Maria Joana Soriano

Operations Manager

Aries Cayanan

IT Support Specialist

Angelica Hannah Campos

HR Specialist

Ray Preston

Account Executive, Sales Lead

Daphne Mercado

Executive Assistant - COO

Darnel Dominguez

Quality Manager

Gino Ray Quilala

Operations Manager

Arabella Paula Jose

Learning and Development Lead

Karen Birco

Team Manager

Shierra Maorice Tanglao

Receptionist

Ana DeAlvare

Ninja Success Manager

O'Neal Caesar David

Team Manager

Charlene Buenacifra

HR Specialist

Danielle Sholly

Sales Development Specialist

Mary Julie Herreria

Trainer

Marilou Tayag

Employee Engagement Head

Juanito Campang

Team Manager

Jhimbhoy Quiambao

HR Business Partner

Jennie Lyn Manansala

Team Manager

Reginal Reyes

Marketing Digital Coordinator

Scott Garrison

Paid Media

Gallardo Gueco

Team Manager

Angemor Teodoro Abana

Training Specialist

Joden Carl Labong

OD Specialist

Dennis Baria

Product Trainer

Leslie Paetschow

Ninja Success Manager, Team Lead

Mark Ryan Liwanag

Team Manager

Randy Bocarile

Employee Engagement Coordinator

Diesel Cristobal

Sr. Facilities Manager

Cody McLain

Founder

Shirley Lunar

Training Supervisor

Lei Dizon

Procurement Officer

Craig Crisler

COO

Hershey Nolasco

Nurse

Kelvin Dale Manusig

Finance Manager

Bernnie Araneta

Recruitment Officer

Cathy Pagcu

Bookkeeper

Joseph Conan Arcilla

Client Support and Reporting Specialist

Jeffrey Manansala

Director of Administration

Lady Rose DeGuzman

Operations Manager

Arnel Pablo

Recruitment Supervisor

Reymark Montoya

IT Support Specialist

Myrla Fe Rotaquio

Nurse, Health and Safety Officer

Nicolas Sotto

Reports Analyst

Capella Papio

Recruitment Officer

Michael Llendel Clemente

QA Specialist

Sesnando Salas

Senior Operations Manager

Rosvi David

Facilities Manager

Connor Tomkies

CEO

Alfie Dela Cruz

Training Specialist

Ronnie Manalac

Team Manager

Aaron Carlo Mercado

Office Services Officer

Ronald Glenn Concepcion

Senior Operations Manager

Iris Eusebio

HR Director

Aldrin Solomon

Team Manager

Reymark Montoya

IT Support Specialist

Gino Ray Quilala

Operations Manager

Alfie Dela Cruz

Training Specialist

Hershey Nolasco

Nurse

Jennie Lyn Manansala

Team Manager

Randy Bocarile

Employee Engagement Coordinator

Karen Birco

Team Manager

Lady Rose DeGuzman

Operations Manager

Rachel Zablan

Team Manager

Cathy Pagcu

Bookkeeper

Edmailalyn Zabala

Payroll Administrator

Angelica Hannah Campos

HR Specialist

Joden Carl Labong

OD Specialist

Dennis Baria

Product Trainer

Michael Llendel Clemente

QA Specialist

Aldrin Solomon

Team Manager

Myrla Fe Rotaquio

Nurse, Health and Safety Officer

Mark Ryan Liwanag

Team Manager

Ronnie Manalac

Team Manager

Maria Joana Soriano

Operations Manager

Mary Julie Herreria

Trainer

O'Neal Caesar David

Team Manager

Marilou Tayag

Employee Engagement Head

Yuki Takigami

Finance Specialist

Nicolas Sotto

Reports Analyst

Arnel Pablo

Recruitment Supervisor

Shirley Lunar

Training Supervisor

Reginal Reyes

Marketing Digital Coordinator

Joseph Conan Arcilla

Client Support and Reporting Specialist

Kelvin Dale Manusig

Finance Manager

Daphne Mercado

Executive Assistant - COO

Angemor Teodoro Abana

Training Specialist

Jhimbhoy Quiambao

HR Business Partner

Edwin Gulla

Operations Manager

Shierra Maorice Tanglao

Receptionist

Diesel Cristobal

Sr. Facilities Manager

Lei Dizon

Procurement Officer

Charlene Buenacifra

HR Specialist

Aaron Carlo Mercado

Office Services Officer

Ronald Glenn Concepcion

Senior Operations Manager

Aries Cayanan

IT Support Specialist

Jeffrey Manansala

Director of Administration

Juanito Campang

Team Manager

Gallardo Gueco

Team Manager

Sesnando Salas

Senior Operations Manager

Arabella Paula Jose

Learning and Development Lead

Iris Eusebio

HR Director

Darnel Dominguez

Quality Manager

Capella Papio

Recruitment Officer

Bernnie Araneta

Recruitment Officer

Rosvi David

Facilities Manager

Connor Tomkies

CEO

Cody McLain

Founder

Danielle Sholly

Sales Development Specialist

Leslie Paetschow

Ninja Success Manager, Team Lead

Craig Crisler

COO

Ana DeAlvare

Ninja Success Manager

Brandon Denton

Account Executive

Scott Garrison

Paid Media

Ray Preston

Account Executive, Sales Lead

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