We Scale Companies

While fostering the growth and career development of our people

SupportNinja was created as an omnichannel solution for customer experience and back-office support. We started working with fast-growth technology companies in Silicon Valley and then expanded our client list to include nationalities around the world. Our service is vital to the core operations and functionality of consumer-focused apps, as well as software, e-commerce, and platform-based technology companies. SupportNinja now works behind the scenes, powering over 100 different brands.

Awards

Our Story

SupportNinja’s vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Created in 2014, SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service, and community management.

SupportNinja is headquartered in Austin and Clark, Philippines with clients around the globe. Every day SupportNinja raises the bar for business process outsourcing by offering industry-leading career development to Ninjas. It’s a better way to outsource.

Learn how we do it with a free consultation.

Ninja Leadership Team

Meet some of our amazing support agents.

Brandon Denton

Account Executive

Ray Preston

Account Executive, Sales Lead

Cathy Pagcu

Bookkeeper

Connor Tomkies

CEO

Craig Crisler

COO

Joseph Conan Arcilla

Client Support and Reporting Specialist

Jeffrey Manansala

Director of Administration

Randy Bocarile

Employee Engagement Coordinator

Marilou Tayag

Employee Engagement Head

Daphne Mercado

Executive Assistant - COO

Rosvi David

Facilities Manager

Kelvin Dale Manusig

Finance Manager

Yuki Takigami

Finance Specialist

Cody McLain

Founder

Jhimbhoy Quiambao

HR Business Partner

Iris Eusebio

HR Director

Angelica Hannah Campos

HR Specialist

Charlene Buenacifra

HR Specialist

Aries Cayanan

IT Support Specialist

Reymark Montoya

IT Support Specialist

Arabella Paula Jose

Learning and Development Lead

Reginal Reyes

Marketing Digital Coordinator

Ana DeAlvare

Ninja Success Manager

Leslie Paetschow

Ninja Success Manager, Team Lead

Hershey Nolasco

Nurse

Myrla Fe Rotaquio

Nurse, Health and Safety Officer

Joden Carl Labong

OD Specialist

Aaron Carlo Mercado

Office Services Officer

Edwin Gulla

Operations Manager

Gino Ray Quilala

Operations Manager

Lady Rose DeGuzman

Operations Manager

Maria Joana Soriano

Operations Manager

Scott Garrison

Paid Media

Edmailalyn Zabala

Payroll Administrator

Lei Dizon

Procurement Officer

Dennis Baria

Product Trainer

Michael Llendel Clemente

QA Specialist

Darnel Dominguez

Quality Manager

Shierra Maorice Tanglao

Receptionist

Capella Papio

Recruitment Officer

Bernnie Araneta

Recruitment Officer

Arnel Pablo

Recruitment Supervisor

Nicolas Sotto

Reports Analyst

Danielle Sholly

Sales Development Specialist

Ronald Glenn Concepcion

Senior Operations Manager

Sesnando Salas

Senior Operations Manager

Diesel Cristobal

Sr. Facilities Manager

Aldrin Solomon

Team Manager

Gallardo Gueco

Team Manager

Jennie Lyn Manansala

Team Manager

Juanito Campang

Team Manager

Karen Birco

Team Manager

Mark Ryan Liwanag

Team Manager

O'Neal Caesar David

Team Manager

Rachel Zablan

Team Manager

Ronnie Manalac

Team Manager

Mary Julie Herreria

Trainer

Alfie Dela Cruz

Training Specialist

Angemor Teodoro Abana

Training Specialist

Shirley Lunar

Training Supervisor

Myrla Fe Rotaquio

Nurse, Health and Safety Officer

Maria Joana Soriano

Operations Manager

O'Neal Caesar David

Team Manager

Reginal Reyes

Marketing Digital Coordinator

Edwin Gulla

Operations Manager

Capella Papio

Recruitment Officer

Hershey Nolasco

Nurse

Ronald Glenn Concepcion

Senior Operations Manager

Lei Dizon

Procurement Officer

Randy Bocarile

Employee Engagement Coordinator

Angemor Teodoro Abana

Training Specialist

Edmailalyn Zabala

Payroll Administrator

Mary Julie Herreria

Trainer

Cathy Pagcu

Bookkeeper

Joden Carl Labong

OD Specialist

Ronnie Manalac

Team Manager

Lady Rose DeGuzman

Operations Manager

Kelvin Dale Manusig

Finance Manager

Shirley Lunar

Training Supervisor

Angelica Hannah Campos

HR Specialist

Bernnie Araneta

Recruitment Officer

Sesnando Salas

Senior Operations Manager

Joseph Conan Arcilla

Client Support and Reporting Specialist

Gallardo Gueco

Team Manager

Michael Llendel Clemente

QA Specialist

Nicolas Sotto

Reports Analyst

Jeffrey Manansala

Director of Administration

Arnel Pablo

Recruitment Supervisor

Darnel Dominguez

Quality Manager

Aaron Carlo Mercado

Office Services Officer

Reymark Montoya

IT Support Specialist

Juanito Campang

Team Manager

Aries Cayanan

IT Support Specialist

Arabella Paula Jose

Learning and Development Lead

Gino Ray Quilala

Operations Manager

Alfie Dela Cruz

Training Specialist

Daphne Mercado

Executive Assistant - COO

Rachel Zablan

Team Manager

Charlene Buenacifra

HR Specialist

Shierra Maorice Tanglao

Receptionist

Karen Birco

Team Manager

Marilou Tayag

Employee Engagement Head

Yuki Takigami

Finance Specialist

Diesel Cristobal

Sr. Facilities Manager

Jennie Lyn Manansala

Team Manager

Iris Eusebio

HR Director

Jhimbhoy Quiambao

HR Business Partner

Rosvi David

Facilities Manager

Mark Ryan Liwanag

Team Manager

Aldrin Solomon

Team Manager

Dennis Baria

Product Trainer

Ana DeAlvare

Ninja Success Manager

Leslie Paetschow

Ninja Success Manager, Team Lead

Danielle Sholly

Sales Development Specialist

Craig Crisler

COO

Ray Preston

Account Executive, Sales Lead

Cody McLain

Founder

Brandon Denton

Account Executive

Connor Tomkies

CEO

Scott Garrison

Paid Media

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