We Scale Companies

While fostering the growth and career development of our people

SupportNinja was created as an omnichannel solution for customer experience and back-office support. We started working with fast-growth technology companies in Silicon Valley and then expanded our client list to include nationalities around the world. Our service is vital to the core operations and functionality of consumer-focused apps, as well as software, e-commerce, and platform-based technology companies. SupportNinja now works behind the scenes, powering over 100 different brands.

Awards

Our Story

SupportNinja’s vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Created in 2014, SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service, and community management.

SupportNinja is headquartered in Austin and Clark, Philippines with clients around the globe. Every day SupportNinja raises the bar for business process outsourcing by offering industry-leading career development to Ninjas. It’s a better way to outsource.

Learn how we do it with a free consultation.

Ninja Leadership Team

Meet some of our amazing support agents.

Brandon Denton

Account Executive

Cathy Pagcu

Bookkeeper

Connor Tomkies

CEO

Craig Crisler

COO

Joseph Conan Arcilla

Client Support and Reporting Specialist

Jeffrey Manansala

Director of Administration

Marilou Tayag

Employee Engagement Head

Daphne Mercado

Executive Assistant - COO

Rosvi David

Facilities Manager

Kelvin Dale Manusig

Finance Manager

Yuki Takigami

Finance Specialist

Cody McLain

Founder

Jhimbhoy Quiambao

HR Business Partner

Iris Eusebio

HR Director

Angelica Hannah Campos

HR Specialist

Charlene Buenacifra

HR Specialist

Aries Cayanan

IT Support Specialist

Reymark Montoya

IT Support Specialist

Arabella Paula Jose

Learning and Development Lead

Reginal Reyes

Marketing Digital Coordinator

Ana DeAlvare

Ninja Success Manager

Leslie Paetschow

Ninja Success Manager, Team Lead

Hershey Nolasco

Nurse

Joden Carl Labong

OD Specialist

Aaron Carlo Mercado

Office Services Officer

Edwin Gulla

Operations Manager

Maria Joana Soriano

Operations Manager

Gino Ray Quilala

Operations Manager

Lady Rose DeGuzman

Operations Manager

Scott Garrison

Paid Media

Edmailalyn Zabala

Payroll Administrator

Lei Dizon

Procurement Officer

Dennis Baria

Product Trainer

Michael Llendel Clemente

QA Specialist

Darnel Dominguez

Quality Manager

Shierra Maorice Tanglao

Receptionist

Bernnie Araneta

Recruitment Officer

Capella Papio

Recruitment Officer

Arnel Pablo

Recruitment Supervisor

Nicolas Sotto

Reports Analyst

Danielle Sholly

Sales Development Specialist

Ray Preston

Sales Manager

Sesnando Salas

Senior Operations Manager

Ronald Glenn Concepcion

Senior Operations Manager

Diesel Cristobal

Sr. Facilities Manager

Jennie Lyn Manansala

Team Manager

Karen Birco

Team Manager

Rachel Zablan

Team Manager

Aldrin Solomon

Team Manager

Ronnie Manalac

Team Manager

Mark Ryan Liwanag

Team Manager

Mary Julie Herreria

Trainer

Alfie Dela Cruz

Training Specialist

Angemor Teodoro Abana

Training Specialist

Shirley Lunar

Training Supervisor

Dennis Baria

Product Trainer

Hershey Nolasco

Nurse

Michael Llendel Clemente

QA Specialist

Joden Carl Labong

OD Specialist

Charlene Buenacifra

HR Specialist

Mary Julie Herreria

Trainer

Shierra Maorice Tanglao

Receptionist

Daphne Mercado

Executive Assistant - COO

Shirley Lunar

Training Supervisor

Aaron Carlo Mercado

Office Services Officer

Reymark Montoya

IT Support Specialist

Jennie Lyn Manansala

Team Manager

Sesnando Salas

Senior Operations Manager

Arabella Paula Jose

Learning and Development Lead

Marilou Tayag

Employee Engagement Head

Alfie Dela Cruz

Training Specialist

Kelvin Dale Manusig

Finance Manager

Yuki Takigami

Finance Specialist

Angemor Teodoro Abana

Training Specialist

Edmailalyn Zabala

Payroll Administrator

Capella Papio

Recruitment Officer

Aldrin Solomon

Team Manager

Angelica Hannah Campos

HR Specialist

Ronnie Manalac

Team Manager

Ronald Glenn Concepcion

Senior Operations Manager

Bernnie Araneta

Recruitment Officer

Joseph Conan Arcilla

Client Support and Reporting Specialist

Nicolas Sotto

Reports Analyst

Aries Cayanan

IT Support Specialist

Gino Ray Quilala

Operations Manager

Karen Birco

Team Manager

Edwin Gulla

Operations Manager

Iris Eusebio

HR Director

Jhimbhoy Quiambao

HR Business Partner

Mark Ryan Liwanag

Team Manager

Cathy Pagcu

Bookkeeper

Lei Dizon

Procurement Officer

Jeffrey Manansala

Director of Administration

Rachel Zablan

Team Manager

Diesel Cristobal

Sr. Facilities Manager

Reginal Reyes

Marketing Digital Coordinator

Rosvi David

Facilities Manager

Maria Joana Soriano

Operations Manager

Darnel Dominguez

Quality Manager

Arnel Pablo

Recruitment Supervisor

Lady Rose DeGuzman

Operations Manager

Scott Garrison

Paid Media

Ray Preston

Sales Manager

Craig Crisler

COO

Leslie Paetschow

Ninja Success Manager, Team Lead

Cody McLain

Founder

Connor Tomkies

CEO

Brandon Denton

Account Executive

Ana DeAlvare

Ninja Success Manager

Danielle Sholly

Sales Development Specialist

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