For the 5th time, SupportNinja makes the Inc. 5000, at no. 1092 in 2023, with three-year revenue growth of 541 percent.

NEW YORK, August 15, 2023 – Inc. revealed today that SupportNinja ranks No. 1092 on the 2023 Inc. 5000, its annual list of the fastest-growing private companies in America. The prestigious ranking provides a data-driven look at the most successful companies within the economy’s most dynamic segment—its independent, entrepreneurial businesses. Facebook, Chobani, Under Armour, Microsoft, Patagonia, and many other household name brands gained their first national exposure as honorees on the Inc. 5000.

“SupportNinja is proud to appear on the Inc. 5000 list for the fifth year in a row. We’re grateful to our international teams for their unwavering commitment to continuous improvement for our clients. SupportNinja will continue expanding by focusing on our cornerstone of success: the harmonious fusion of amazing CX with valuing our people first.” – Craig Crisler, CEO, SupportNinja

The Inc. 5000 class of 2023 represents companies that have driven rapid revenue growth while navigating inflationary pressure, the rising costs of capital, and seemingly intractable hiring challenges. Among this year’s top 500 companies, the average median three-year revenue growth rate ticked up to an astonishing 2,238 percent. In all, this year’s Inc. 5000 companies have added 1,187,266 jobs to the economy over the past three years.

For complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, location, and other criteria, go to www.inc.com/inc5000. The top 500 companies are featured in the September issue of Inc. magazine, available on newsstands beginning Tuesday, August 23.

“Running a business has only gotten harder since the end of the pandemic,” says Inc. editor-in-chief Scott Omelianuk. “To make the Inc. 5000—with the fast growth that requires—is truly an accomplishment. Inc. is thrilled to honor the companies that are building our future.”

“Our teams take the concept of customer-centricity to heart. We currently help close to 200 businesses provide support at scale, while staying lean. Ninjas create empathy, while we make sure that their loyalty to us is rewarded with: full medical benefits, self-development education, career opportunities, and a fun-forward mentality. SupportNinja has also developed its own AI solution for improving the way we provide support. These are the ‘secrets’ to growth.” – Ryam Ganjehi, Senior VP, Global Service Delivery

SupportNinja was founded to help successful companies solve for scale. They connect their clients with a wider world of talent, which helps free up resources, extend capacity, and accelerate growth. SupportNinja’s staff become experts in their clients’ worlds, safeguarding what they’ve built via omnichannel services such as: customer success, technical support, data processing, content moderation, and more.

Visit SupportNinja’s website at https://www.supportninja.com/.

Contact

IAN KAWETSCHANKY

ian.kawetschanky@supportninja.com

More about Inc. and the Inc. 5000

Methodology

Companies on the 2023 Inc. 5000 are ranked according to percentage revenue growth from 2019 to 2022. To qualify, companies must have been founded and generating revenue by March 31, 2019. They must be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2022. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2019 is $100,000; the minimum for 2022 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Growth rates used to determine company rankings were calculated to four decimal places.

About Inc.

Inc. Business Media is the leading multimedia brand for entrepreneurs. Through its journalism, Inc. aims to inform, educate, and elevate the profile of our community: the risk-takers, the innovators, and the ultra-driven go-getters who are creating our future. Inc.’s award-winning work reaches more than 50 million people across a variety of channels, including events, print, digital, video, podcasts, newsletters, and social media. Its proprietary Inc. 5000 list, produced every year since 1982, analyzes company data to rank the fastest-growing privately held businesses in the United States. The recognition that comes with inclusion on this and other prestigious Inc. lists, such as Female Founders and Power Partners, gives the founders of top businesses the opportunity to engage with an exclusive community of their peers, and credibility that helps them drive sales and recruit talent. For more information, visit www.inc.com.

For more information on the Inc. 5000 Conference & Gala, slated for October 31 - November 2 in San Antonio, visit http://conference.inc.com/.