Spill the Tea

A SupportNinja Podcast

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April 2, 2026

Episode  

5

People First in a Tech-Driven World

In a world where it seems like everything’s moving to AI, Brenda Poquotte (CPO, SupportNinja) reminds us that incredible change can’t happen without a human-in-the-loop.

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March 10, 2026

Episode  

4

From Customer Support to Becoming a Global Leader

Whenever it comes to leadership, it's not what you say, it's what you tolerate. Craig Crisler (CEO, SupportNinja) tackles the tough questions with Omeed Jafari (Senior VP of Service Delivery, SupportNinja)

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December 3, 2025

Episode  

03

Leading a Human Company In an AI World

As technology and AI continue to advance, so to does the desire for true leadership within the sector. Craig Crisler (CEO, SupportNinja) talks all things tech with Ken Bratz (CTO, SupportNinja)

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December 2, 2025

Episode  

02

Being the Youngest in the
Room Isn’t a Bad Thing

Life, loyalty, and hardcore metal music are all in the conversation as Craig Crisler (CEO, SupportNinja) grabs a cup of tea with Ian Kawetschanky (Chief of Staff, SupportNinja)

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December 1, 2025

Episode  

01

Why the Best Sales Managers Don't Micromanage

Dive into the world of sales within outsourcing as Craig Crisler (CEO, SupportNinja) sits down for a wonderful “cuppa” with Ciara Byrne (Vice President of Revenue, SupportNinja

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