SaaS customer support outsourcing benefits
Outsourcing support helps safeguard what you’ve already built. You get to focus on maximizing strategic value creation, while we handle your frontlines.
An integrated, dedicated, seamless experience
Help your customers make the most of your SaaS solution. Seamless, scalable, on-demand SaaS support outsourcing. We integrate with your IT infrastructure. No need to change your IT infrastructure. We’ll get behind whatever CRM you’re using, or help you choose one that fits your needs.
Your success is our success, so everything that we do is customized to your needs, plus you get a dedicated support model – your Ninjas will only work for you – no other accounts.
SaaS support outsourcing FAQ
What is SaaS support outsourcing?
For which device types and/or platforms do you offer SaaS Support?
How much does it cost to outsource SaaS support?
Can I pick support agents myself?
SaaS case study - increasing CSAT from 79% to 93.8% in just 4 months
What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.