Written by
Luna Tidrick
AUSTIN, October 18, 2021 – SupportNinja, a next generation customer experience provider, announced today that it will now provide U.S.-based work-at-home service delivery in addition to its innovative outsourcing opportunities in the Philippines. SupportNinja will hire more than 50 customer experience roles across the U.S. through the end of the year to support growing client programs across sales, marketing and customer service lines of business.
“Remote work is key to SupportNinja’s growth because it provides us the ability to both attract and retain top talent around the world. As a technology enabled organization we can dramatically change the way we work and collaborate by expanding how we share best practices, brainstorm, and engage with colleagues who are dispersed across time zones, countries and continents. Ensuring we are remote focused not only gives us an advantage in the candidate marketplace, but helps us better support our clients.” - Nathanael Robbins, Vice President of Strategic Growth
In addition to expanding its work-at-home operations, SupportNinja is also pleased to announce the growth of its people team. In the past few months, the team has been joined by Wendy Smith, SupportNinja’s new Chief People Officer, alongside Willae Ivory, Global HR Program Manager and Tracy Mitchell, US HR Manager. As they ramp up, the talent management team will adopt new recruitment strategies and tactics to identify top remote work talent across the U.S. to support the company's growth in the CX space.
Additional updates on SupportNinja’s Work-at-home service delivery offering will be announced via social media and our website.
CONTACT: IAN KAWETSCHANKY, ian.kawetschanky@supportninja.com
About SupportNinja
Since 2015, SupportNinja has been driven to show the world “a better way to outsource.” They do so by challenging the status quo, implementing the latest technology and developing the best people. The company not only supports its clients, but it also supports its agents, affectionately called “Ninjas.” SupportNinja focuses on providing the best experience for its employees, its clients and their customers. Learn more about SupportNinja at http://www.supportninja.com; Facebook @SupportNinja; Twitter @supportninja; Instagram @supportninja_us; LinkedIn SupportNinja
For more information on how we can outsource your customer support, contact us here.
Growth can be a great problem to have
As long as you have the right team.