Written by
Luna Tidrick
Just months after moving into our new Austin headquarters (“The Dojo”) we have ranked as the 86th fastest growing company nationwide on Inc Magazine’s annual Inc. 5,000 Fastest Growing Companies, obtaining a three-year growth rate of 3,684%. Here’s the breakdown:
- Number One Tech Company in Austin
- Number One Outsourcing Provider
- Number Two Business Product/Service Category
- Number Three Austin
- Number Nine Texas
- Number Eighty Six Nationwide
“We’re honored and humbled to be recognized by Inc. as one of the fastest-growing companies in America,” said Chief Ninja and Founder, Cody McLain. “We are especially grateful for our 100 clients who trust us to scale their business as well as our nearly 500 ninjas worldwide for their hard work and drive to challenge the status quo.”
This insanely fantastic news comes in the midst of an already exciting 2019 we were listed on Austin Chamber’s A-List Awards as one of the “Most Innovative Home Grown Companies” of 2019. Additionally, we added our 100th client last month, reaching a milestone set at our founding. To keep up, we’re opening a new, expanded site (Hideout) for our Clark, Philippines based Ninjas in later November. The new site will allow for 1,800 “Ninjas” with plans to expand to 3,600 in 2020.
Designer renderings of SupportNinja’s “Hideout 2.0” in Clark, Philippines.
A large part of this quick growth is attributed to our mission and unique position as the industry’s only fully integrated and ethical Business Process Outsourcing provider.
Over the past year, we’ve developed partnerships with industry leaders like HubSpot and Zendesk while teaming up with disruptive, tech-forward companies like HotelTonight, SeatGeek, Intelex,Mizzen and Main, Amuse, and Happy Socks to quickly and effectively scale their support operations.
Inc. Magazine ranked submissions based on the company’s growth rate over the past 3 years. Applicants needed to be privately-owned companies located in the United States, independent, started earning revenue before March 31, 2015, had revenue of no less than $100,000 in 2015 and no less than $2,000,000 in 2018, and revenue in 2018 exceeding revenue in 2015.
What are our plans now that they’ve ranked 86th nationwide? Add more Ninjas! Interested applicants should visit our careers page for available positions. Partnering more your thing? Contact us.
About SupportNinja
SupportNinja’s mission is to show the world a better way to outsource. Our vision is to challenge the status quo. How do we do that? By providing our clients with the greatest people and the latest technology to support their business. Our industry-leading, integrated, and personalized approach means that our Ninjas are treated like members or your team capable of scaling businesses – fast. Founded in 2015, our Austin, Texas and Clark, Philippines team ensures your ninjas have all of the tools needed and extensive training to improve themselves and your business on a daily basis. Ninja’s provide support and “No Bullshit” insights provide you with the resources you need to focus on what matters – your business, customers, and team. Check us out on Facebook @SupportNinja; Twitter @supportninja; Instagram @supportninja_us; Linkedin SupportNinja
Growth can be a great problem to have
As long as you have the right team.