Written by
Luna Tidrick
AUSTIN, TX: SupportNinja signed a majority deal with BV Investment Partners (“BV”). This empowers SupportNinja, a BPO focused on providing quality support for e-commerce, technology & consumer industries, to expand its outsourcing centers beyond the Philippines and the U.S. Its next initiative includes expanding to South America, Europe and within the United States where SupportNinja will broaden its language offerings for clients looking for international & multilingual support and provide near shore solutions and redundancy to its clientele.
Everyday SupportNinja strives to make the necessary improvements to better support its current clients and their customers. SupportNinja’s vision is to show the world "a better way to outsource” and BVIP is the perfect partner to see the vision come to fruition.
SupportNinja looks forward to joining BV Investment Partners and adding more value to current and future clients.
About SupportNinja: Since 2015, SupportNinja has been driven to show the world “a better way to outsource.” They do so by challenging the status quo, implementing the latest technology and developing the best people. The company not only supports its clients, but it also supports its agents, affectionately called “Ninjas”. In the end, SupportNinja focuses on what matters most—providing the best experience for employees, clients and client’s customers. Check them out at http://www.supportninja.com; Facebook @SupportNinja; Twitter @supportninja; Instagram @supportninja_us; Linkedin SupportNinja
About BV Investment Partners: BV Investment Partners is one of the oldest and most experienced sector-focused private equity firms in North America. Since its founding in 1983, the firm has invested approximately $3.9 billion, actively targeting investments in the tech enabled business services, software and IT services industries. For more information, please visit www.bvlp.com.
Growth can be a great problem to have
As long as you have the right team.