We Scale Companies

While fostering the growth and career development of our people

SupportNinja was created as an omnichannel solution for customer experience and back-office support. We started working with fast-growth technology companies in Silicon Valley and then expanded our client list to include nationalities around the world. Our service is vital to the core operations and functionality of consumer-focused apps, as well as software, e-commerce, and platform-based technology companies. SupportNinja now works behind the scenes, powering over 100 different brands.

Awards

Our Story

SupportNinja’s vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Created in 2014, SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service, and community management.

SupportNinja is headquartered in Austin and Clark, Philippines with clients around the globe. Every day SupportNinja raises the bar for business process outsourcing by offering industry-leading career development to Ninjas. It’s a better way to outsource.

Learn how we do it with a free consultation.

Ninja Leadership Team

Aldrin Solomon

Team Manager

Kelvin Dale Manusig

Finance Manager

Alfie Dela Cruz

Training Specialist

Juanito Campang

Team Manager

Craig Crisler

COO

Michael Llendel Clemente

QA Specialist

Gallardo Gueco

Team Manager

Shierra Maorice Tanglao

Receptionist

Melanie Miranda

HR Business Partner

Danielle Sholly

Sales Development Specialist

Rachel Zablan

Team Manager

Randy Bocarile

Employee Engagement Coordinator

Sesnando Salas

Senior Operations Manager

Ray Preston

Account Executive, Sales Lead

Jhimbhoy Quiambao

HR Business Partner

Iris Eusebio

HR Director

Yuki Takigami

Finance Specialist

Darnel Dominguez

Quality Manager

Myrla Fe Rotaquio

Nurse, Health and Safety Officer

Edmailalyn Zabala

Payroll Administrator

Joden Carl Labong

OD Specialist

Rafael Pamintuan

IT Support Specialist

Mark Ryan Liwanag

Team Manager

Rosvi David

Office Services Supervisor

Ana DeAlvare

Ninja Success Manager

Cody McLain

Founder

Reymark Montoya

IT Support Specialist

Shirley Lunar

Training Supervisor

Leslie Paetschow

Ninja Success Manager, Team Lead

Jennie Lyn Manansala

Team Manager

Arnel Pablo

Recruitment Supervisor

Maria Joana Soriano

Operations Manager

Angemor Teodoro Abana

Training Specialist

Ronald Glenn Concepcion

Senior Operations Manager

Bernnie Araneta

Recruitment Officer

Nicolas Sotto

Reports Analyst

Dennis Baria

Product Trainer

O'Neal Caesar David

Team Manager

Aaron Carlo Mercado

Office Services Officer

Lei Dizon

Procurement Officer

Brandon Denton

Account Executive

Cathy Pagcu

Bookkeeper

Gino Ray Quilala

Operations Manager

Arabella Paula Jose

Learning and Development Lead

Rodgie Cruz

Marketing Production Artist

Capella Papio

Recruitment Officer

Aries Cayanan

IT Support Specialist

Angelica Hannah Campos

HR Specialist

Hershey Nolasco

Nurse

Charlene Buenacifra

HR Specialist

Ronnie Manalac

Team Manager

Marilou Tayag

Employee Engagement Head

Karen Birco

Team Manager

Lady Rose DeGuzman

Operations Manager

Edwin Gulla

Operations Manager

Marion Balandra

Head of Strategic Partnership

Mary Julie Herreria

Trainer

Connor Tomkies

CEO

Amy Sheehan

Ninja Success Manager

Craig Crisler

COO

Brandon Denton

Account Executive

Ray Preston

Account Executive, Sales Lead

Ana DeAlvare

Ninja Success Manager

Amy Sheehan

Ninja Success Manager

Leslie Paetschow

Ninja Success Manager, Team Lead

Danielle Sholly

Sales Development Specialist

Cody McLain

Founder

Connor Tomkies

CEO

Marion Balandra

Head of Strategic Partnership

Hershey Nolasco

Nurse

Sesnando Salas

Senior Operations Manager

Yuki Takigami

Finance Specialist

Rodgie Cruz

Marketing Production Artist

Aaron Carlo Mercado

Office Services Officer

Karen Birco

Team Manager

Rosvi David

Office Services Supervisor

Randy Bocarile

Employee Engagement Coordinator

Gallardo Gueco

Team Manager

Edmailalyn Zabala

Payroll Administrator

Dennis Baria

Product Trainer

Cathy Pagcu

Bookkeeper

Arnel Pablo

Recruitment Supervisor

Charlene Buenacifra

HR Specialist

Joden Carl Labong

OD Specialist

Aldrin Solomon

Team Manager

Edwin Gulla

Operations Manager

Shierra Maorice Tanglao

Receptionist

Marilou Tayag

Employee Engagement Head

Iris Eusebio

HR Director

Ronnie Manalac

Team Manager

Juanito Campang

Team Manager

Myrla Fe Rotaquio

Nurse, Health and Safety Officer

Shirley Lunar

Training Supervisor

Jennie Lyn Manansala

Team Manager

Kelvin Dale Manusig

Finance Manager

Bernnie Araneta

Recruitment Officer

Maria Joana Soriano

Operations Manager

Ronald Glenn Concepcion

Senior Operations Manager

Rafael Pamintuan

IT Support Specialist

Jhimbhoy Quiambao

HR Business Partner

O'Neal Caesar David

Team Manager

Darnel Dominguez

Quality Manager

Gino Ray Quilala

Operations Manager

Arabella Paula Jose

Learning and Development Lead

Nicolas Sotto

Reports Analyst

Capella Papio

Recruitment Officer

Angelica Hannah Campos

HR Specialist

Mary Julie Herreria

Trainer

Lei Dizon

Procurement Officer

Alfie Dela Cruz

Training Specialist

Reymark Montoya

IT Support Specialist

Melanie Miranda

HR Business Partner

Michael Llendel Clemente

QA Specialist

Lady Rose DeGuzman

Operations Manager

Aries Cayanan

IT Support Specialist

Mark Ryan Liwanag

Team Manager

Angemor Teodoro Abana

Training Specialist

Rachel Zablan

Team Manager

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