People spend much time preparing for a presentation, performing, going out or just going work. The reason why people care so much about image is because it matters. Someone’s first impression of you will be is how you look. In the same way, community moderation will help to develop an image of you that might be stuck in someone’s memory. SupportNinja wants the image of your business to be a satisfactory representation of what it really is. Outsourcing community moderation is just one way we propose to help you maintain a well groomed online image.
Your audience should have the right to express themselves and engage but you also have the right to ensure that your image is accurately represented without any violation of your policies or guidelines.
Develop appropriate guidelines and policies
Put those guidelines and policies into action
Ensure that the standards are upheld
When you choose SupportNinja for your community moderation, you are choosing a team that will work for your best interest. We know you have an image to maintain and we want to make your image impressive because that’s how we want to be remembered.
"Support Ninja has been an integral part of our successful scaling strategy, and overall evolution of the world-class experience that we provide to our customers."
"SupportNinja has been extremely professional and thorough - their processes are fantastic and their internal support staff is beyond expectations."
"Our partnership with SupportNinja has helped meet client demands we couldn’t handle internally. They have also given us great referrals with a much shorter sales cycle than we typically see."