What materials are needed to train outsourcing staff?

Since we want Ninjas to feel like an extension of your team, we strive to reflect your own internal processes in the training. Any and all materials that you can share with SupportNinja will be valuable and better equip our team. 

After SupportNinja’s training team reviews your current processes and documentation we will notify you if we find anything missing that may better support the training process. We can then help create the content required to ensure we run a smooth training program.

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