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Nov 2, 2020
X min read

Leading a remote team webinar series

Leading a remote team webinar series

Growth can be a great problem to have

As long as you have the right team.

Get started

Leading a remote team webinar series

Leading a remote team webinar series

Case Study
November 2, 2020
X min read
Case Study
November 2, 2020
X min read

About

Challenge

SupportNinja Services

Inside Augury’s Shift to Scalable Technical Customer Support
Scaling Holiday CX: How SupportNinja Helped Origin USA Deliver Seamless Customer Support
Driving Revenue Growth Through Full-Lifecycle Customer Experience
Increasing CSAT by 23% in 30 Days with CX and CRM Solutions for Ebike Ecommerce

Results

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SupportNinja

SupportNinja

Your Partner-in-Scale

More articles
Emotional intelligence meets artificial intelligence | SupportNinja x CXC
Plogging In The Workplace: The Value Of Replacing Bad Practices With Good Practices & How To Do It
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The Full Story

Master the virtual workplace

Having a virtual workplace is no longer a “nice-to-have” it’s a “need-to-have.” Although it can be complicated, by creating a virtual workplace your company ends up opening the door to more opportunities.

Unlock your ultimate virtual workplace where:

  • Company culture isn't solely tied to a shared location
  • Mental health is acknowledged and discussed
  • Boundaries are set and understood
  • Meeting tourists are nonexistent
  • Operating procedures are becoming more efficient than ever

“Empower people to work wherever they want, whenever they want.”

- Liam Martin

“How do you plant a seed for people to think about you?”

- Sacha Connor

“Structure creates an environment for culture to thrive”

- Jimmy Miller

Our speakers

Jimmy Miller, Director Of Training And Development At Outbound Engine

After working with students for more than a decade, Jimmy Miller now applies the lessons learned from the ball fields to the boardroom. As the Director of Training and Development for OutboundEngine, Jimmy dedicates his time to helping others do their best work. Living in Austin, TX with his wife Emily, and 2 sons, Jimmy is always seeking out new ways to use novelty and narrative to create magnetic and memorable training.

Sacha Connor, Founder of Virtual Work Insider

Sacha specializes in training geographically distributed and remote teams within companies and agencies. As one of the first remote marketing directors, she led brands worth over $250M and was the first fully remote member of the leadership team for a $1 billion division at The Clorox Company. Sacha founded the first-ever Virtual Workforce ERG which enabled inclusion across office sites, taught virtual work skills, and influenced the C-suite about how to adapt for the future of work.

Liam Martin, Co-Founder of TimeDoctor, RunningRemote and Staff.com

Liam is an avid proponent of remote work and has been published in Forbes, Inc, Mashable, TechCrunch, Fast Company, Wired, The Wall Street Journal, The Next Web, The Huffington Post, Venturebeat and many other publications specifically targeting the expansion of remote work. The mission statement that feeds all the products and services that Liam is involved with stem from empowering workers to work wherever they want, whenever they want.

Growth can be a great problem to have

As long as you have the right team.

Get started
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