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May 30, 2023
X min read

Emotional intelligence meets artificial intelligence | SupportNinja x CXC

Emotional intelligence meets artificial intelligence | SupportNinja x CXC

Growth can be a great problem to have

As long as you have the right team.

Get started

Emotional intelligence meets artificial intelligence | SupportNinja x CXC

Emotional intelligence meets artificial intelligence | SupportNinja x CXC

Case Study
May 30, 2023
X min read
Case Study
May 30, 2023
X min read

About

Challenge

SupportNinja Services

Inside Augury’s Shift to Scalable Technical Customer Support
Scaling Holiday CX: How SupportNinja Helped Origin USA Deliver Seamless Customer Support
Driving Revenue Growth Through Full-Lifecycle Customer Experience
Increasing CSAT by 23% in 30 Days with CX and CRM Solutions for Ebike Ecommerce

Results

Written by

Connor Tomkies

Connor Tomkies

Co-founder, SupportNinja
Jack Milocco

Jack Milocco

Brand Marketing & Communications Manager
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The Full Story

Our own co-founder, Connor Tomkies, sits down for a conversation with Marie Toft, the founder and CEO of Emotionise AI. Marie uses her psychotherapy background to train AI on 120+ emotions, creating emotionally intelligent (EI) bots.

Don't miss this talk on the transformative power of Artificial Intelligence in the realm of customer support! In this discussion, Connor and Marie delve deep into the profound impact of AI on the world of customer support companies.

Such thought-provoking conversations happen regularly as part of the Customer Experience Council (CXC). CXC is an invitation-only organization where business professionals have peer-to-peer discussions about all CX aspects. Connor and Marie are both members, and they'd be glad to meet you as well. Learn more about CXC here.

Growth can be a great problem to have

As long as you have the right team.

Get started
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