Outsourcing Glossary

Back to Glossary

Customer Experience (CX)

Definition

Customer Experience (CX) is the average of a customer’s overall experience with a company.

Resources

Related Terms

Customer Support
Customer Service
Customer Satisfaction Rating (CSAT)
Customer Relationship Management
Customer Life-Cycle Management
Customer Effort Score (CES)
Customer Care
Culture
COPC Certification
Content Moderation
Community Forum
Chat Support

Experience What SupportNinja Can Do For Your Business

Unleash the power of our Ninjas.

Tell Us Your Needs

SOLUTIONS

Customer SupportBack-Office SupportTechnical SupportData Entry
Content ModerationImage ModerationLead Mining

NAVIGATION

CompanyClientsCareers
How it WorksArticlesFAQ

GENERAL INQUIRIES

(800) 594-7695hello@supportninja.com
 © SupportNinja, a registered trademark of Ninja Partners Inc. |
Terms of Service
|
Security Policy
|
Privacy Policy