Inbound Call Center

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INBOUND CALL CENTER SOLUTION

Imagine having 100 people crammed into a tiny office space, how ridiculous does that sound? If this happens, no one would want to stay in that office. Unfortunately, sometimes people don’t realize that having a large volume of inbound calls and not enough phone lines or employees is a similarly disastrous situation. SupportNinja’s inbound call center services will give you the unique advantage of working closely with agents that you will consider an extension of your team. If your business is just starting up, you will need properly monitored and professionally executed customer service. Consider SupportNinja your first and only option among inbound call centres.

BENEFITS OF INBOUND CALL CENTER OUTSOURCING WITH SUPPORTNINJA:

Prompt customer service

Service updates

Use of advanced technology

Trained staff

Integrated systems for accurate updates on customer accounts

Calls recorded and monitored for consistency and high standard

Proper tracking of calls and requests using a ticketing system

Acquisition of valuable customer information

It’s quite impressive to consider just how efficient your business would operate if your staff didn’t have to stop and take calls. With Inbound call centre outsourcing, your customers’ needs could be proactively processed by our trained and competent agents who are waiting to help. If you aren’t quite equipped to handle the volume of inbound call services your business expects on a daily basis, get in touch with SupportNinja.

Testimonials

"Support Ninja has been an integral part of our successful scaling strategy, and overall evolution of the world-class experience that we provide to our customers.

Joe Gilgoff

Customer Support Supervisor
SeatGeek

"SupportNinja has been extremely professional and thorough - their processes are fantastic and their internal support staff is beyond expectations."

Logan Harper

Marketing Director
DentalSave

"Our partnership with SupportNinja has helped meet client demands we couldn’t handle internally. They have also given us great referrals with a much shorter sales cycle than we typically see."

Michael Hanson

VP, Growth
CloudTask

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