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SupportNinja, a next generation customer experience provider, announced today that it will now provide U.S.-based work-at-home service delivery in addition to its innovative outsourcing opportunities.

Inc. magazine today revealed that Ninja Partners, Inc. is No. 1214 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies.

Putting our employees first and always striving to improve everyday are just two ways that help us reach the goals of our clients. We’re excited to announce vaccines will soon be reach the Philippines

SupportNinja signed a majority deal with BV Investment Partners (“BV”). This empowers SupportNinja to expand its outsourcing centers beyond the Philippines and the U.S.

There's an engine that runs every company. If you're reading this, you'll most likely agree that it's your support team. Read on to learn why and how KPIs fit in the situation.

Earlier this year the coronavirus reached the Philippines and within 24 hours, the entire country went on lockdown. 48 hours later, SupportNinja was up and running. How did we do it? Read on to learn.

For some, outsourcing is a hands-off approach that gets customer service agents to answer a stream of tickets, but it shouldn’t be. At the heart of it, remote management skills are crucial for success

When Dennis was a child he always said he wanted to be a doctor or pilot. After becoming an adult, he realized he needed to make a living before getting a chance to reach his dreams.

When Chris was 30 years old, he decided to leave his job as a sales representative and go back to school. What he learned was much more than just marketing.