Solutions
Customer Support
Technical Support
Back-Office Support
Data Entry
Content Moderation
Image Moderation
Lead Mining
Business
NinjaCloud
NinjaLearn
NinjaQA
Company
Culture
Our Clients
Careers
Knowledge
How it Works
Blog
FAQ
Glossary
Pricing
Contact Us
Home
Solutions
Customer Experience
Technical Support
Back-Office Support
Data Entry
Content Moderation
Image Moderation
Lead Generation
Business
NinjaCloud
NinjaLearn
NinjaQA
Company
Culture
Clients
Careers
Knowledge
How It Works
Blog
FAQ
Glossary
Pricing
Contact Us
Responding to Customer Inquiries
Home
FAQ
Responding to Customer Inquiries
What can I outsource with SupportNinja?
What is a service level agreement & which do you deliver on for responding to and resolving customer inquiries?
What is your customer service escalation process?
What days and times do you offer customer support?
How many hours of support is considered standard vs. those that would require additional costs and/or have different service level agreement (SLA) expectations?
FAQ TOPICS
Service Setup & Training
Responding to Customer Inquiries
Technology & Reporting
Quality Control
Location
Pricing
NEED TO GET IN TOUCH?
Contact us now
.png)