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We sat down and had a chat with Sesnando Salas, one of our Senior Operations Manager over at our Clark office, to discuss his growth within the company and how essential our core values are for him to be able to focus on improvement.

Ninjas from our customer service, technical support, image editing, and content moderation teams volunteered to help out by donating and building chairs for a local school.

Low cost of operation and a fantastic workforce. We spent a lot of time searching the world and studying different markets to find the right opportunity to launch our unique solution. Ultimately, we decided on the Philippines for a host of reasons....

Both domestic and overseas outsourcing is becoming more and more common these days, as companies spanning numerous sectors have become increasingly reliant on the expertise of agents outside of their...

If your company is already focusing on making sure that support is a priority then you are probably building a customer-first culture. But what does that mean? There are a...

Every company has a culture, even tiny startups with just a handful of people. It’s a really important part of building trust and solidarity between your team members, creating an...

This has nothing to do with artificial intelligence. You don't have to live in the foreseeable future to automate your life. You can do it today. Kim Collins famously said...

Here's a false statement that I've often heard from other entrepreneurs — especially young ones, like myself; "Being a leader means that you're the one who runs things. It means...

If a business isn't constantly engaged in seeking out a better way to perform operations, chances are good it's going to lose whatever competitive edge it may have had. Reducing...