Market Research

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Unless you’re in a business where you don’t need to sell your products/services, which would mean you’re not actually doing business, then you need the essential information that market research will give you in order for your startup to thrive. Businesses in the 21st century are competing for the attention and coins from customers who are exposed to different channels of accessing products/services. No longer are businesses only separated by physical or geographical barriers because there’s social media, smartphones emails, everything that makes communication from customer to business and vice versa more complicated and competitive. Knowing your customers’ wants, needs and preferences could make all the difference in the way you do business.

When up to 90% of startups fail, knowing exactly what to do to keep your business going requires knowing the habits and preferences of the people you intend to serve. The business environment changes almost daily so SupportNinja would like to give you an extra push in the right direction. By providing you with market research outsourcing services, we want to help you to focus on your key performance indicators (KPIs).

Your business can be a sore loser or an outstanding winner. If you have a startup and you’re looking for ways to break into a market, then consider outsourcing market research.


Engage in long-term strategic planning

Develop a marketing strategy

Target the right talent to support your vision

Reduce operating cost

Understand market trends

SupportNinja commits to using a mixture of the best techniques to reveal much needed information about your target market. When you outsource market research to SupportNinja, the experience will be far more beneficial for you than for us. Get on the road to doing better business, get in touch with SupportNinja today!


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"SupportNinja has really been flexible with us as we’re growing the business, and have been really responsive and accommodating. They’ve been integral to helping our business grow."

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