What CRM do you use for tracking customer interactions?
If you already have a CRM system or tool in place, like Zendesk, SupportNinja can help build custom reporting dashboards around KPIs. The way we track customer interactions guarantees complete transparency and data accuracy. We promise seamless integration with 100+ support software! It is very likely we’re familiar and experienced with your chosen CRM. On the other hand, if your company doesn't currently have a CRM tool in place, we can personally recommend tools that are best suited for your needs.