How do Ninjas get retrained over time?

Your company will have a direct point of contact within SupportNinja to ensure that any changes with your product or service are passed down to your team. We maintain a duplicate collection of your company’s systems and processes in our secure project management system, which notifies the entire team of any changes. We will also update any previous training material that established procedures that we created for your company. This will ensure a smooth onboarding process for any new Ninjas using the most up to date information available.

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