How do I start outsourcing with SupportNinja?

Contact
Submit a contact form and let us know how we can help.

Meeting
If we feel you’re a perfect fit for us, we’ll move forward with a meeting to further discuss your needs and conduct a business analysis.

Analysis
We’ll run a business analysis to identify the key areas in your company where we can provide the most effective service(s)

Assessment
We’ll determine how many Ninjas you'll need for your team and the technology required for implementation. Our team will also consider compliance needs, feasibility, and then create a pricing quote specifically suited to your needs. Once we finalize the contract together you'll be officially a part of the Ninja family!

Meet The Team
After the contract is finalized you will be connected with your Ninja Client Success Manager. They will schedule a kick-off call as well as prepare for a recruiting assessment and training plan. We'll work with you to gather standard operating procedures (SOPs) and other training resources to prepare your Ninjas for live support.