Inbound Call Center Services
Inbound Call Center Solution
Imagine having 100 people crammed into a tiny office space, how ridiculous does that sound? If this happens, no one would want to stay in that office. Unfortunately, sometimes people don’t realize that having a large volume of inbound calls and not enough phone lines or employees is a similarly disastrous situation. SupportNinja’s inbound call center services will give you the unique advantage of working closely with agents that you will consider an extension of your team. If your business is just starting up, you will need properly monitored and professionally executed customer service. Consider SupportNinja your first and only option among inbound call centres.
Benefits of Inbound Call center Outsourcing with SupportNinja:
Prompt customer service
Use of advanced technology
Integrated systems for accurate updates on customer accounts
Calls recorded and monitored for consistency and high standard
Proper tracking of calls and requests using a ticketing system
Acquisition of valuable customer information
It’s quite impressive to consider just how efficient your business would operate if your staff didn’t have to stop and take calls. With Inbound call centre outsourcing, your customers’ needs could be proactively processed by our trained and competent agents who are waiting to help. If you aren’t quite equipped to handle the volume of inbound call services your business expects on a daily basis, get in touch with SupportNinja.
If I had to choose 1 word to describe these guys, it’d be BADASSES. I make and review apps across the IOS and Android platform and found myself struggling to keep up with my users so I could effectively improve each apps performance. We discussed a few possible solutions and although I was hesitant at first, I’m glad I made the leap. Today I’ve got 3 full time guys working for me and they all sit right next to eachother. 1 guy does dev work and fixes user reported bugs, another helps me with app reviews and the ladder handles full-on support mon-fri. Every monday we have a team meeting and they go off and do their thing for most of the week. I typically don’t write reviews but these guys are amazing with everything they’ve been able to offer and I look forward to growing my app business with them every step of the way!
m/ ROCK-ON m/