This was one of our biggest questions as well.
The truth is that the Philippines is one of the largest English-speaking countries in the world, ranking as number three behind the United States and the UK. The country’s official language is Tagalog, with a smaller population speaking Bisaya. English, however, is spoken by every Filipino and is a common language used in official business and government documents.
At Ninja Partners, the first thing we ask of all of our applicants is to go through an English and grammar test. If they can not pass this initial test then they will not move on to any additional stages.
As a result of this screening, all of our Ninjas have excellent reading, writing, and verbal communication skills. Our customer service representatives are familiar with how to speak with US customers on the phone and are easily understood.
The average American is unable to distinguish the voice of a Filipino from that of an American. This uniquely positions our solution as being capable of responding to any need; be it via telephone, chat, or email.