Social Media Monitoring

Outsourcing social media management

It’s good for businesses to keep abreast of the latest in technology, having an online platform for connecting with customers is one way of staying ahead. Outsourcing social media will you help to build your brand and boost your insights into consumer behaviour. As a research tool, it will also help you develop your marketing strategies. Understanding that by having a social media presence, you are not just merely making random posts online. SupportNinja knows the ins and outs of social media, through social media monitoring we provide our partners with feedback on what’s happening beyond every post, trend and marketing campaign.

When you outsource social media marketing and analytics you should find out more than just the amount of posts that are made, the following your page has generated or what controversial topics made headlines. Social media monitoring will help you identify the reason behind everything happening online.

What Social Media Monitoring Should Do:

Inform brand mentions

Share knowledge & expertise

Identify issues

Determine threats

Build customer loyalty

Identify strengths & weaknesses

Identify trends

Effective advertisement (ad) targeting

Inform you of keywords

Generate sales & leads

Identify & benchmark social media campaigns

Maintain your reputation

Results of Outsourcing Social Media Marketing:

Sentiment scoring

Social reporting

Social measurement

Influencer identification

Improve SEO

Outsource Social Media Management For All Accounts:

Facebook

Twitter

LinkedIn

Instagram

Youtube

Google+

Pinterest

Outsource social media to SupportNinja, we have a team for every service we offer. We can guarantee you favourable results when you work with us. Get in touch today!

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If I had to choose 1 word to describe these guys, it’d be BADASSES. I make and review apps across the IOS and Android platform and found myself struggling to keep up with my users so I could effectively improve each apps performance. We discussed a few possible solutions and although I was hesitant at first, I’m glad I made the leap. Today I’ve got 3 full time guys working for me and they all sit right next to eachother. 1 guy does dev work and fixes user reported bugs, another helps me with app reviews and the ladder handles full-on support mon-fri. Every monday we have a team meeting and they go off and do their thing for most of the week. I typically don’t write reviews but these guys are amazing with everything they’ve been able to offer and I look forward to growing my app business with them every step of the way!

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Bojan SavicFounder, IntellectuApp

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