It’s good for businesses to keep abreast of the latest in technology, having an online platform for connecting with customers is one way of staying ahead. Outsourcing social media will you help to build your brand and boost your insights into consumer behaviour. As a research tool, it will also help you develop your marketing strategies. Understanding that by having a social media presence, you are not just merely making random posts online. SupportNinja knows the ins and outs of social media, through social media monitoring we provide our partners with feedback on what’s happening beyond every post, trend and marketing campaign.
When you outsource social media marketing and analytics you should find out more than just the amount of posts that are made, the following your page has generated or what controversial topics made headlines. Social media monitoring will help you identify the reason behind everything happening online.
✔ Inform brand mentions
✔ Share knowledge & expertise
✔ Identify issues
✔ Determine threats
✔ Build customer loyalty
✔ Identify strengths & weaknesses
✔ Identify trends
✔ Effective advertisement (ad) targeting
✔ Inform you of keywords
✔ Generate sales & leads
✔ Identify & benchmark social media campaigns
✔ Maintain your reputation
✔ Sentiment scoring
✔ Social reporting
✔ Social measurement
✔ Influencer identification
✔ Improve SEO
Outsource social media to SupportNinja, we have a team for every service we offer. We can guarantee you favourable results when you work with us. Get in touch today!
"Support Ninja has been an integral part of our successful scaling strategy, and overall evolution of the world-class experience that we provide to our customers."
"SupportNinja has been extremely professional and thorough - their processes are fantastic and their internal support staff is beyond expectations."
"Our partnership with SupportNinja has helped meet client demands we couldn’t handle internally. They have also given us great referrals with a much shorter sales cycle than we typically see."