When your business needs an outbound call center solution, we know that you’re looking for a team that will help you to build better relationships and grow. We are never intimidated or doubtful in executing our services because our ninjas are fearless. The idea of generating income for your business presents a challenge that we welcome with open arms. Our team members are placed in areas where they are passionate. The training we provide our staff complements their natural ability to be successful. You can rely on us for your outsourced outbound call center needs. We don’t have regular outbound call center agents, we have Ninjas! We could help you with business growth in the areas that matters the most. Lead generation, introducing new products or services, improving customer awareness and getting customer feedback are among the long list of things we specialize in.
If you opt to do it in-house, your outbound call center outsourcing experience could be difficult. On the other hand, with our help, your experience could be rewarding. SupportNinjas have been trained to handle outbound calls for any business. They also know how to identify shortfalls within a system and focus on developing the key areas of your business. Our goal is to provide evidence of success from outbound call services, based on the strategies we use. Get in touch with SupportNinja today for more details about how your business could benefit from outbound call center services.
The whole SupportNinja company has been phenomenal in helping to fill our obligation to provide 24-hour support to our customers. Furthermore, our KPI’s, specifically the First Response Time has improved dramatically since adding “The NInjas” to our team. Our team has more or less become a needed appendage that we couldn’t do without. Their company culture is very customer-centric and is filled with all-around great people.
After being introduced to Alex, our Ninja Success Manager, we were pleasantly surprised at how quick and easy the on boarding process was like. We made clear the benchmarks we needed the team to hit and they’ve surpassed every expectation we had. Great team, solid communication, amazing customer support!
We have customers calling in at all hours, but it wasn’t cost effective to have staff on-duty for the overnight hours. SupportNInja was able to fill this gap while maintaining our existing customer service standards. They’ve been extremely professional and thorough throughout the on boarding process and their staff is always a pleasure to talk to. Couldn’t recommend them enough!