We Scale Companies

While fostering the growth and career development of our people

SupportNinja was created as an omnichannel solution for customer experience and back-office support. We started working with fast-growth technology companies in Silicon Valley and then expanded our client list to include nationalities around the world. Our service is vital to the core operations and functionality of consumer-focused apps, as well as software, e-commerce, and platform-based technology companies. SupportNinja now works behind the scenes, powering over 100 different brands.

Awards

Our Story

SupportNinja’s vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. Created in 2014, SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service, and community management.

SupportNinja is headquartered in Austin and Clark, Philippines with clients around the globe. Every day SupportNinja raises the bar for business process outsourcing by offering industry-leading career development to Ninjas. It’s a better way to outsource.

Learn how we do it with a free consultation.

Ninja Leadership Team

Lady Rose DeGuzman

Operations Manager

Angemor Teodoro Abana

Training Specialist

Sesnando Salas

Senior Operations Manager

Rachel Zablan

Team Manager

Kelvin Dale Manusig

Finance Manager

Yuki Takigami

Finance Specialist

Gallardo Gueco

Team Manager

Connor Tomkies

CEO

Mark Ryan Liwanag

Team Manager

Ronnie Manalac

Team Manager

Aaron Carlo Mercado

Office Services Officer

Cody McLain

Founder

Darnel Dominguez

Quality Manager

Charlene Buenacifra

HR Specialist

Joden Carl Labong

OD Specialist

Capella Papio

Recruitment Officer

Arnel Pablo

Recruitment Supervisor

O'Neal Caesar David

Team Manager

Shierra Maorice Tanglao

Receptionist

Reymark Montoya

IT Support Specialist

Danielle Sholly

Sales Development Specialist

Shirley Lunar

Training Supervisor

Amy Sheehan

Ninja Success Manager

Iris Eusebio

HR Director

Marilou Tayag

Employee Engagement Head

Marion Balandra

Head of Strategic Partnership

Aldrin Solomon

Team Manager

Nicolas Sotto

Reports Analyst

Edmailalyn Zabala

Payroll Administrator

Rafael Pamintuan

IT Support Specialist

Bernnie Araneta

Recruitment Officer

Karen Birco

Team Manager

Lei Dizon

Procurement Officer

Ronald Glenn Concepcion

Senior Operations Manager

Ray Preston

Account Executive, Sales Lead

Mary Julie Herreria

Trainer

Jennie Lyn Manansala

Team Manager

Dennis Baria

Product Trainer

Leslie Paetschow

Ninja Success Manager, Team Lead

Rodgie Cruz

Marketing Production Artist

Michael Llendel Clemente

QA Specialist

Aries Cayanan

IT Support Specialist

Rosvi David

Office Services Supervisor

Edwin Gulla

Operations Manager

Juanito Campang

Team Manager

Maria Joana Soriano

Operations Manager

Myrla Fe Rotaquio

Nurse, Health and Safety Officer

Arabella Paula Jose

Learning and Development Lead

Alfie Dela Cruz

Training Specialist

Craig Crisler

COO

Gino Ray Quilala

Operations Manager

Hershey Nolasco

Nurse

Melanie Miranda

HR Business Partner

Randy Bocarile

Employee Engagement Coordinator

Ana DeAlvare

Ninja Success Manager

Angelica Hannah Campos

HR Specialist

Jhimbhoy Quiambao

HR Business Partner

Brandon Denton

Account Executive

Cathy Pagcu

Bookkeeper

Marion Balandra

Head of Strategic Partnership

Leslie Paetschow

Ninja Success Manager, Team Lead

Danielle Sholly

Sales Development Specialist

Brandon Denton

Account Executive

Amy Sheehan

Ninja Success Manager

Craig Crisler

COO

Cody McLain

Founder

Ana DeAlvare

Ninja Success Manager

Ray Preston

Account Executive, Sales Lead

Connor Tomkies

CEO

Capella Papio

Recruitment Officer

Dennis Baria

Product Trainer

Cathy Pagcu

Bookkeeper

Shierra Maorice Tanglao

Receptionist

Aries Cayanan

IT Support Specialist

Juanito Campang

Team Manager

Nicolas Sotto

Reports Analyst

Edwin Gulla

Operations Manager

Jennie Lyn Manansala

Team Manager

Shirley Lunar

Training Supervisor

Mary Julie Herreria

Trainer

Iris Eusebio

HR Director

Angemor Teodoro Abana

Training Specialist

Arabella Paula Jose

Learning and Development Lead

Darnel Dominguez

Quality Manager

Rosvi David

Office Services Supervisor

Gino Ray Quilala

Operations Manager

Marilou Tayag

Employee Engagement Head

Sesnando Salas

Senior Operations Manager

Rodgie Cruz

Marketing Production Artist

Kelvin Dale Manusig

Finance Manager

Reymark Montoya

IT Support Specialist

Rachel Zablan

Team Manager

Maria Joana Soriano

Operations Manager

Ronald Glenn Concepcion

Senior Operations Manager

Aaron Carlo Mercado

Office Services Officer

Lady Rose DeGuzman

Operations Manager

Alfie Dela Cruz

Training Specialist

Michael Llendel Clemente

QA Specialist

Gallardo Gueco

Team Manager

Angelica Hannah Campos

HR Specialist

Hershey Nolasco

Nurse

Myrla Fe Rotaquio

Nurse, Health and Safety Officer

Randy Bocarile

Employee Engagement Coordinator

Joden Carl Labong

OD Specialist

Charlene Buenacifra

HR Specialist

Jhimbhoy Quiambao

HR Business Partner

O'Neal Caesar David

Team Manager

Lei Dizon

Procurement Officer

Bernnie Araneta

Recruitment Officer

Rafael Pamintuan

IT Support Specialist

Mark Ryan Liwanag

Team Manager

Edmailalyn Zabala

Payroll Administrator

Ronnie Manalac

Team Manager

Karen Birco

Team Manager

Aldrin Solomon

Team Manager

Arnel Pablo

Recruitment Supervisor

Melanie Miranda

HR Business Partner

Yuki Takigami

Finance Specialist

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